Refund & Cancellation Policy
This Refund and Cancellation Policy applies to all professional services provided by TechNAll. All payments are made in Indian Rupees (INR).
1. Cancellation by the Client
- A service request may be cancelled free of charge at any time before work has commenced on the engagement.
- If work has already commenced, cancellation charges proportionate to the work completed will apply, and the balance (if any) will be refunded.
- Once a service has been completed or a filing/submission has been made with a government authority, the engagement cannot be cancelled and fees are non-refundable.
2. Refunds
- Eligible refunds will be processed to the original mode of payment within 7–10 business days of approval of the refund request.
- Government fees, statutory charges and taxes already paid to authorities on your behalf are non-refundable.
- If a duplicate payment is made for the same invoice, the excess amount will be refunded in full.
3. Service Deficiency
If you believe a service has not been delivered as agreed in the quotation, please raise the concern with us within 7 days of delivery. We will review the matter and, where a deficiency is established, offer rectification of the service or an appropriate refund.
4. How to Request a Refund or Cancellation
Send your request , quoting your invoice or payment reference. We will acknowledge your request within 2 business days.