Shipping & Delivery Policy

TechNAll provides professional and advisory services. No physical goods are sold or shipped. This policy explains how our services and deliverables are delivered to you.

1. Mode of Delivery

• All service deliverables (reports, certificates, acknowledgements, filings, documents) are delivered electronically — through our secure client portal and/or to your registered email address.
• Where a government portal issues an acknowledgement or certificate (e.g. tax filings, registrations), the same is shared with you electronically upon receipt.
• Physical documents, if any are specifically required, can be collected from our office or sent by courier on request; any courier charges will be communicated in advance.

2. Delivery Timelines

• Estimated timelines for each service are communicated in the quotation for the engagement and depend on the nature of the service.
• Timelines commence once we receive complete information, documents and applicable payments from you.
• Timelines involving government authorities are indicative, as processing times of such authorities are beyond our control. We will keep you informed of the status through the client portal.

3. Delivery Confirmation

Delivery is considered complete when the deliverable is made available on your client portal account or sent to your registered email address.

4. Non-Delivery Concerns

If you have not received an expected deliverable and we will resolve it promptly.